1 Star – Unacceptable Customer ServiceI called the Boot Barn in Medford to confirm they had my size and to clarify their exchange policy for unworn boots. I was told they would not exchange them.After verifying on their website that unworn boots can be exchanged, I called back and politely asked for a manager. The employee responded, “Don’t come here and do not call here again.”No attitude on my end — just a simple policy question. Completely unprofessional. I had to contact corporate to get an answer.Hopefully they will send me the larger pair and a return label like they said. If so, ill update my review.
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