It honestly amazes me that the staff here works on commission (or at least earns a percentage of sales) because they certainly do not act like it.I have shopped at this location multiple times and have spent hundreds of dollars in a single visit, thousands over time. Every time I come in, I am polite, patient, and respectful. I smile, say excuse me, and ask for help when needed. Yet on more than one occasion, I’ve been met with rude behavior or attitudes that make me feel like I’m inconveniencing the staff by simply asking a question.Today was the final straw. I forgot that I had a gift card and had already paid cash. The gift card did not cover the full amount, so I politely asked if the sale could be redone so it could be applied. I was told no. There was no effort to help, no solution offered, no customer-service attempt whatsoever. I was met with a dismissive attitude that made the interaction unnecessarily uncomfortable.So tomorrow I will be returning everything and repurchasing using my gift cards, and I will not be stepping back into this store again.The products themselves are great. I genuinely love the clothing and quality. But customer service matters! especially when you work on commission. If you are earning from sales, you should be going above and beyond, not acting bothered by the customers who are funding those commissions.Very disappointing!!
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