This company was directly affiliated with Dr. Marten’s as advertised in their website so you would think that they will only use the same and original Dr. Marten’s materials given that in their tagline and in their packaging, they’re “claiming” that they are using “same materials” for repairs. Not true! I had my sandals sent to them for repairs for the buckle thinking that they will replace it with the same Dr. Marten’s ones. However, when I received it back, I was highly disappointed that they just replaced it with cheap and generic plastic buckle which broke just a couple of days later. I went to Timpson’s instead to have it repaired for a quarter of the price. Timpson’s did a much better job with a better quality buckle. Stay away from this company. Horrific customer service as well.
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Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.
