I called to have my prescription ready and was assured it would be available for pickup the next day. I arrived after 4 PM to find it was still not ready, despite waiting 20 minutes in line. I was told to return in half an hour, but when I came back, it still wasn't prepared. I was left waiting outside because I needed the medication urgently. If it weren't necessary, I would have left it there. This service was absolutely unacceptable.
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Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.See more