What has happened to ordering from Boots online? I have used the online service for years as we live rurally and have a trip of over an hour to visit our local store. None of my details or payment cards have changed, and I have a monthly direct debit with Boots for contact lenses that is always paid as it should be and has been active for a few years. We also pay for all our family's eye tests and prescription glasses in Boots. Yet I get a message on trying to place orders to say I've failed internal checks. I then get an email to say Boots is unable to supply what I've ordered, even though the products still show as in stock days later. Spoke to customer services who weren't interested in helping and told me to go to a store or wait 72 hours and try again online. I waited 72 hours and tried to order online again and the same thing happened. What a terrible service to offer loyal customers of Boots.
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