Just wrong in every way!! My order was a month late - so missed the event I purchased my playsuit for, plus it did not fit me properly, plus it was of poor quality, plus I was hit with import taxes TWICE (approx. £120) as they shipped my order in two parts without my approval (l also bought a fur coat, which I had decided to keep, although the quality is not great). No clear mention on website of only offering exchanges or gift vouchers to UK customers, so after I returned my playsuit, I was not refunded. Sent a gift voucher instead, which I am unable to use as their stock is so limited -I don't want to order swimwear or a festival outfit, which does not leave much else to chose from their website. I placed my initial order in early June and in September it's still unresolved. So so upset with their customer care and I'm out of pocket of nearly £300!! I feel a real injustice has taken place and they do not even care.
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