I recently purchased a dress for £189 and was shocked to receive a Royal Mail card telling me I had to pay an additional £60 customs charge. When I placed the order, I checked the website carefully and there was no mention anywhere of extra fees for delivery to the UK.This unexpected charge has made the dress far more expensive than I anticipated. To make matters worse, I’ve emailed the company multiple times and have yet to receive any response—and there’s no phone number to call, so you can’t actually speak to anyone.Unfortunately, I won’t be buying from them again. Just wanted to share my experience as a warning—buyer beware!
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