I ordered a dress for my hen party recently and didn’t realise the dress was on back order, so I had paid for it and then realised it might not come in time. I reached out to them via their chat function and they were SUPER helpful, within a day they rushed through my order to make sure it would finish being made in time and they booked it in for express delivery (which I hadn’t paid for). My hen is this weekend and it arrived 4 days before and I love it, originally it wasn’t meant to arrive in time at all. Couldn’t be more impressed with their customer service ❤️
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