Fantastic customer service, with a real phone number and real people. I had recently moved and forgot to notify Boroux auto-ship, but when I received an email that my filters had just sent, I panicked because of the old address. I called the customer service number and They were able to stop the shipment and correct the address to my new home right away. Very impressive , these days.
The product is top notch and I highly recommend the extras. The automatic ‘priming’ feature makes set up fun and easy. I’ve used Boroux for 18 months now and I love it. I always toss the first two batches of water after installing new filters. I’m drinking more water now and love the purity.
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