Always check reviews before purchasing—unfortunately, I didn’t. I encountered an issue with my order and called for assistance on November 13. They said they would look into it but required me to call back. When I did, I was told to follow up in a few days. After multiple chats with their agents, none had any record of previous discussions or investigations. This is my fifth chat, and they still have no idea what's going on. A truly frustrating experience.
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