I've been participating in a program at Bosley's, by which you purchase 12 bags of dog food, and you get the 13th bag for free. When I went to get a new bag of Ultra dog kibbles this evening, I inquired how far I was still away from my free bag? I was either on my 13th purchase now, or very close to it. The cashier looked in my account and said there was "no record", and added that "some brands ended their promotion", canceling the program. How extremely disappointing! Not only was I not given a warning about the program ending, there was no clear and reasonable explanation of why they would cut me off - just as I was supposed to get the long-promised free bag of kibbles! It's deeply unprofessional and certainly doesn't promote customer loyalty!
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Now serving 47 locations in BC, Bosley’s is your friendly neighbourhood pet store. Our highly trained and knowledgeable Pet Specialists are eager to assist you make informed decisions in maintaining the overall health and well-being of your pet. Ma...
