Review Time
I've been to many Bosley's locations all across BC and I haven't been disappointed yet! I appreciate your business especially the pet Wash station whomever thought of this was definitely a pet lover you're a genius especially for those of us on a budget keep up the good work guys you're the best Thank you for keeping your prices manageable
Bosley's is so overpriced they are taking advantage of pet parents. I recently have bought many things from them due to getting a new kitten and their proximity to my house. I had gone to pick up some kitten food and noticed they had Orijen dry cat food for 25% off. Today is pay day so I was going to buy at least two bags (they are $99 each to stock up with the discount. I have three cats and they go through food like crazy. i went back today to grab it before the sale price was gone. The only Orijen that is on sale is a 4lb bag. That feels highly bait and switchy. I am not going to shop there any more, either Orijen is on sale, or it is not, they shouldn't be able to choose the size. There are better, less expensive places to shop. going to support my local mom and pop show that at minimum always give you 7% off the price of food and litter and their prices are generally $20 less for large bags of food.
I went to the store on Bayview Street Steveston Village Richmond.The gentleman who served me was friendly polite and very helpful. I can to use the doggie self wash and it was terrific. Immaculately clean, and everything I could possibly need was there including an apron and even a little treat bag after what my dog considers torture was over. The water pressure and temp was perfect, the tub area was pristine. It was a wonderful experience. A 5 star store with 5 star staff
I've been to many Bosley's locations all across BC and I haven't been disappointed yet! I appreciate your business especially the pet Wash station whomever thought of this was definitely a pet lover you're a genius especially for those of us on a budget keep up the good work guys you're the best Thank you for keeping your prices manageable
I've been participating in a program at Bosley's, by which you purchase 12 bags of dog food, and you get the 13th bag for free. When I went to get a new bag of Ultra dog kibbles this evening, I inquired how far I was still away from my free bag? I was either on my 13th purchase now, or very close to it. The cashier looked in my account and said there was "no record", and added that "some brands ended their promotion", canceling the program. How extremely disappointing! Not only was I not given a warning about the program ending, there was no clear and reasonable explanation of why they would cut me off - just as I was supposed to get the long-promised free bag of kibbles! It's deeply unprofessional and certainly doesn't promote customer loyalty!
Went to Bosley’s at 1120 Mcclleland road, Richmond near Walmart. I asked the lady at the reception if I may wash my dog and she said yes. It was around 8 pm. At the dog wash area, there was a young male manager who was sitting on the stairs where the dog wash is playing on his phone. It took him a few minutes to notice I was there. He told me very rudely that he is “the new manager” and that I’m not allowed to wash my dog since ot is after 7:30 pm. The store is open until 9 pm which is posted everywhere online. The store being empty with no customers could have accommodated some business but the manager would rather continue playing on his phone. Very rude man.
I go to the New Westminster store and generally like it and have positive experiences there. The staff are friendly and helpful, and the cats and other cute animals that hang out in the store are always fun to interact with. I just wish the products weren't so expensive. I saw a metal cat litter scooper that cost $30—Walmart had the same one for like $13—so that's why I'm deducting a star. But still, for something in my neighbourhood that's easy to get to for when I need cat litter, it does the job.
Fresh 4 Life will no longer be purchased by me! The only thing dustier is dust itself! I have to plug my nose and shut my eyes and mouth when putting it in the tray no matter how carefully I do it. Completely inferior quality and a huge rip off. That, and how much it increased in price over a couple years? Gougers! Pathetic! Sad!
I have been to several Bosley locations because it's close by and convenient but it's sadly lacking customer service. Staff just do bare minimum and I figure I'm spending a lot of money on pet supplies every week and I want a positive helpful experience which I always get at Pets west. They have staff that go out of their way to help, offer advice, greet you and your dog so that's where I'll spend my time and money
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Now serving 47 locations in BC, Bosley’s is your friendly neighbourhood pet store. Our highly trained and knowledgeable Pet Specialists are eager to assist you make informed decisions in maintaining the overall health and well-being of your pet. Ma...
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