I used BW to plan my Wedding at Ayodya resort in Bali 9/25/25 and had an horrible experience. I would not recommend them to anyone, and I would highly discourage anyone from using this company. There are so many other options- I would recommend working directly with Ayoyda resort (they are amazing!) or Bali Hai (also amazing!) we had great experiences with both companies and wished we would have used them for our wedding service. Unfortunately, BWs sales tactics hooked us in and had us sign a non refundable contract. Their planners are not in Bali and they don’t actually plan anything. The planners were constantly late or no showed to meetings, when they did show up they were there for support, but did not actually plan anything for the wedding. They overpromise, underdeliver and then blame you or other vendors for their mistakes. A few examples of their issues:-No food for people with dietary restrictions even when given the information way in advance -everything our planner confirmed was not coordinated with vendors: no car at the airport, the gifts for our welcome bags were not ordered on time, the appointments we requested for the week were not booked, and the venue wasn’t even aware of our wedding until the day before the event. I’m happy to give more details on the horrendous service, but don’t just take my word for it. I’m in a group with 8 other couples who used them and also agree their service & experience is HORRIBLE. We have a dedicated page on facebook for complaints about BW because of how poorly we were mislead. We are looking into a class action since they refuse to compensate us. Trust me, do not ignore this review. Do not work with them.
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