There are safer options for you out there.Long story short, Covid halted our wedding in its tracks and Botanica have handled the situation as poorly as a company could have. They are incompetent and pose significant risk for your special day, look elsewhere. We were regretfully forced to cancel our wedding in Bali that we had booked through Botanica because of the virus. Admittedly, we signed paperwork confirming the details of cancellations and release costs, but this was before Covid even existed and the subsequent uncertainty around travel restrictions/safety/etc. Obviously, there was nothing in the contract about a global pandemic.The event we were forced to cancel (at the time of our notification) was over 12 months away. The only money spent from our deposit to Botanica was for the booking of the venue. We requested, at Botanica's discretion and given the circumstances, the balance of the deposit be returned to us because we were unable to plan the wedding in any capacity. Not the whole amount, just the portion that was still in Botanica's account. It seemed like a fair request given the length of time to the wedding and the fact that we weren't asking for money back they had no control over.Botanica not only refused to return the money, they THREATENED US WITH LITIGATION if we were to voice our situation online. Scary way to treat customers. Save yourself the heartache
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