The purchase process was smooth, and customer service seemed helpful. However, after a couple of weeks of using the system and noticing significant quality issues with skipping and lagging, I decided to return it for a full refund as advised. I received the return label and sent everything back. Upon their receipt, I found out I was only partially refunded. They claimed they never received the camera, despite my evidence. I’ve been in contact with customer support for over a month, and they continue to deny receipt. I cannot trust this service; there are better options available at lower prices.
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Botslab is a global tech company creating top-tier AI-Vision security products for families. With expertise in AI and visual tech, we enhance home safety, offering security cameras, video doorbells, dash cams, and kids’ watches. All embodying our core belief: Be Secure, Be Botslab.
