I purchased an acrylic print from another seller and asked for framing recommendations due to its 3D nature. They suggested a company, which I chose despite the high cost. I trust the seller based on past experiences. The item arrived with noticeable damage. Their response was dismissive and rude, demanding I destroy the frame before receiving a refund or replacement. This approach feels disrespectful to customers already frustrated by receiving a damaged item. It appears that many others have faced similar issues with unprofessional communication and being blocked. This situation feels quite bizarre.
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