I ordered on 11/07/2022. I waited the 10-14 days for processing for shipping and there had been ZERO MOVEMENT. I emailed the customer service team on 11/23/2022 and they “apologized” for the delay and stated my product would be shipped two days late on 11/25/2022. A tracking number was given, but it still states that UPS has not received my item. It has been almost TWO weeks since contact and still no movement. I emailed again on 11/30/2022 and have not received a response from the “customer service” team. This was a gift that I was excited to support Kelis and her organic farm for, but never again. I’ll figure out how to make it myself before I attempt to purchase again, meanwhile, the business is posting all this new inventory. Quick to take my money and moving at turtle speed to deliver my product.
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