Review Time
Do not buy this product unless you like poor packaging and being ignored by customer service. I wish I read the reviews first because the problems others have had is the exact problem I’m having. Packaging is horrible. The Black Soap spilled all in the box leaving me only 1/3. The top was not fully screwed on. Sent customer service a few emails that went unanswered. How on earth would I ever purchase more if they ignore communications and can’t ensure proper packaging. These products are not cheap. It’s another form of thievery!!!such a shame when people want to support Kelis. This says so much about how she views her customers.
I placed my order on 8/14 and it says please allow 10-14 business days for processing. I emailed their customer service inquiring about my order and I received a response stating that my order was in the final stages and it'll be shipped the same day. It is now 9/5 and I still haven't received my order. I emailed their customer service and asked for a refund. It should NEVER take this long to receive a order. I will NEVER order from Bounty and Full again.
I purchased in line tablets for Arthritis and burcitis through your firm for just l bottle of tablets @$39.95 & when I checked my bank account A payment of $307.088 was taken from my account I have notified my bank who are looking info this fraud.The purchase was a special one over the week end about 2/3weeks ago I’m a pensioner and cannot lose $307.88 for this discussing affair.I’m willing to pay for the one bottle but not at 3$307.88
Over a month without delivery, no response—very disappointedRating: ★☆☆☆☆ (1 out of 5)Review Body:I placed Order #64335 on August 5, 2025, for an expensive bundle from Bounty & Full. A UPS tracking number (1ZV50R100392563723) was issued, but UPS shows the status stuck at “Label Created” with no transit activity. Numerous emails and follow-up attempts since then—no response whatsoever.According to other Trustpilot reviews, this seems to be a recurring issue:“I ordered from Bounty & Full on January 23rd 2025… way past 14 days… emailed this company… not received a response” “Ordered Overalls in November 2023… I never received an update… more than 5 times… $183 wasted!” These comments reflect my own experience, and unfortunately, my order remains unresolved. Given the lack of response and failure to ship after more than a month, I’m compelled to seek a full refund and have opened a chargeback with my bank.
Terrible customer service. I’ve been trying for weeks to resolve a shipping issue and no one gets back to me. I’ve sent emails, DMs on Instagram, even tried calling—no response. The phone number listed doesn’t even work. The product never arrived and now I’m stuck with no refund and no one to contact. Super disappointing because I was really excited to try it. Be warned: great product means nothing if the company doesn’t take care of their customers.
First, I want to say I'm a fan and wanted to believe in her product really badly. I placed a order after seeing a video on June 17, luckily I decided to do this order through the Affirm payment option. I got a payment reminder that my first installment was due July 2nd only problem with that by June 27 2025, I had no update about my order for shipment, which with another company through Affirm I would have had received my order by the first payment installment.I understand things take time but a update on order would have been NICE! I reached out to Bounty & Full with no luck of a shipment email update or customer service YET. It's now 7/7/2025. Blessings have it I have the ability to dispute it through Affirm, for product not being received. This is so bad and disappointing. I'm worrying if this is a scam at this point with so many other complaints. GOSH, I wanted this to work and wanted to believe in the product itself at the same time. DO NOT RECOMMEND, YOU WILL NOT GET YOUR ORDER and ITS TOO EXPENSIVE NOT TOO!!UPDATE: There was no communication back from customer service in regards to my concern abour shipment but I did receive product on July 18, 2025. So far I have been using the product every day and I dont have bad skin, so I don't see a difference!!! I ordered thr ULTIMATE GLOW (Complete SKIN-CARE). It really doesn't seems like anything special honestly you couldn't make on your own at home. The small jar is just Shea butter mixed with a carrier oil it smells like turmeric in there (maybe virgin refined coconut oil, bc of texture) and the oil itself is definitely mixed with turmeric oil and and carrier oil. Even tho it's been a short while today is July 28th, I really dont think there will be much of a difference due to the fact I was already using Shea butter daily on face and body. It's seem just to be a stripping cleansing soap (the African soap) and than Shea butter and turmeric for moisturizing and balancing out the face. Too expensive for something so simple. Make your own and save your money.
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