The support service showed no interest in assisting me. I bought a pair of headphones that are brand new but malfunctioning. After reaching out for help, I followed their troubleshooting steps, but nothing worked. They then promised to replace my faulty headphones, so I sent them back, but they claimed they never received them, despite my proof of delivery. I spent two months trying to resolve this through calls and emails, but no one seemed to care about my situation. They took my faulty headphones and refused to send the promised replacement. Beware if you’re considering purchasing products from this brand; you might not receive the service you expect.
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Home theater and hi-fi speakers with iPod speakers, subwoofers, surround sound, studio monitors, floorstanders, and more from Bowers and Wilkins
