The service quality has noticeably deteriorated. There’s no support for certain products, and the phone assistance was inadequate. When I explained my issue, the response was simply to take it to a repair center, despite it not being the correct solution. I have purchased multiple products from this brand over the years, but if this is the service level, I won’t be buying again.
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Home theater and hi-fi speakers with iPod speakers, subwoofers, surround sound, studio monitors, floorstanders, and more from Bowers and Wilkins
