Not really happy with the Bowers & Wilkins brand of headphones. A few days ago I purchased a pair of Bowers & Wilkins PX7 Carbon Edition. Shortly after purchasing them, I had a change of mind about the PX7, and wanted to return them for the PI7 headphones (in-ear), but unfortunately I had already opened the packaging. The retailer in NZ where I purchased the PX7, refuses to take them back in exchange for the PI7 in-ear headphones. I have not used the PX7. Is this the kind of service that Bowers & Wilkins gives its customers. If this is how Bowers & Wilkins treats its customers with absolutely no change of mind warranty, then I’ll rather support another brand of headphones like Bang & Olufsen. This is absolutely ridiculous & I’m highly disappointed. Even though I purchased my B&W headphones in NZ, the retailer is still an authorized B&W retailer and represents B&W. I would really like the management of B&W to comment here, and not the store where I purchased the PX7, ‘cos the store doesn’t help at all, and is a total waste of time.
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Home theater and hi-fi speakers with iPod speakers, subwoofers, surround sound, studio monitors, floorstanders, and more from Bowers and Wilkins
