I inherited a pair of faulty B&W P5 Wireless headphones, I contacted Bowers & Wilkins for some technical support to get them working nothing suggested worked. So it was suggested to send them in for repair. I was passed on to the repair department and as the headphones were in warrantee I was sent a pre-paid return box to send them back, so they were sent back. I was then told due to the nature of the fault they would be sending me a like for like replacement back. If this is not world class customer support then I don't know what is!! This is a typical example of the kind of quality and service that is sadly lacking in the majority of companies today. mentioning no 'apples' in particular if you know what I mean....
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Home theater and hi-fi speakers with iPod speakers, subwoofers, surround sound, studio monitors, floorstanders, and more from Bowers and Wilkins
