This company is a scam. I ordered a doll for my daughter that looked very different from what they advertised. They tried to sell me a beautifully packaged organic handmade doll with a bear, but what I received was a small, cheaply made doll that they are reselling for ten times the original price. It arrived in a plastic bag with no box. The doll's face was bright pink instead of the nice beige shown in their picture. The item was much smaller and flatter than expected. They also misrepresent their refund policy. When I contacted them, the only options were a small discount on my next order or a return at my own expense, which would cost £30 as they are based overseas.
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