I used to love this platform and was excited about its relaunch in early 2025. My first order was extremely delayed, arriving over two months later despite being told it would take about ten days. I did reach out to customer service during this wait but received no updates. When the items finally arrived, I had already purchased them elsewhere. My second order was fine but came in a strange way, and my third order was similarly delayed. The lack of communication is unacceptable; I reached out three times with no reply. It's unrealistic to expect customers to wait for their groceries, especially in today's economy.
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Boxed delivers all the products you love in bulk, for the smallest prices. Shop on boxed.com and download our iOS or Android app for your grocery, beauty and household essentials.