I ordered an item but was sent a size so small that even my grandchildren couldn't use it. I reached out multiple times via phone and email requesting a return and an exchange for the correct size. Unfortunately, there was no customer service assistance, just autogenerated email responses. After six months, I finally sent them a shipping payment and pleaded for the right size. They accepted my payment but did not provide a return or the correct order. This experience has been frustrating, and I advise against ordering this product!
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