This service is a complete scam! They take your money, then request the product back for a return and refuse to refund you. I would rate them with zero stars if I could. Back in August 2025, a customer support representative claimed she would send me a prepaid shipping label, which was promising since their website states 'FREE RETURNS.' However, she stopped replying to my emails. After a week, I called and was informed that only she could provide the return shipping label. Two months passed with no email responses, and no one answered the phone. In October, she finally said they don't offer prepaid return shipping labels. She claimed that 'FREE RETURNS' meant I could return the item without a fee, but they never issue prepaid labels, despite her earlier email offering one. After a month of frustration, I returned it at my own expense, ensuring I had tracking. It reached their warehouse on December 15, but they still won't process my refund because the warehouse hasn't confirmed the return. This service is a total scam. I strongly advise against making any purchases from them. You've been warned!
Claim your business profile now and gain access to all features and respond to customer reviews.
