Ordered from them in June of 2025,I received a medium size,my normal size, and it very small.Contacted them about issue and they would send me a large size, asked me to pay for shipping $9 fee and no need to return the original order.Ive been battling their AI through emails and kept giving me the same response,"your order is being processed and will be shipped promptly."Need less to say never received any tracking on order and emailed them again and Boxhero kept giving me the same response.8 months later I've received no product much less any refund that I've continuously asked for.Boxhero is a scam, customer service sucks and their product is made in China. By the way, it took nearly 2 months to receive my original order.
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