Contacted by email on day of show to advise main actor sick. Was offered a refund by completing a form via link. Initially the form was closed so had to seek help. Resent another link which worked. Completed and had notification advising would hear in next few days. I heard nothing. 4 emails later and I have heard nothing further and no refund. Have had to raise a dispute through the credit card company due to complete lack of contact. I would avoid this company at all costs, book through other providers. Definitely not professional or reputable !
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Box Office - UK's leading provider of discounted theatre tickets and breaks.
