Review Time
I have been enjoying these prep meals for quite some time and have never encountered any problems with the food or delivery. They offer excellent value, and the meals consistently taste fresh. There's a wide variety of options that can be changed whenever desired.
I have been using these meal prep services for an extended period and have never encountered any issues with the food or delivery. The value for money is excellent, and the meals always taste fresh. There's a good variety of options that can be adjusted to your liking.
The food is delicious, but unauthorized charges are a significant concern. Promises of refunds seem insincere... If you decide to try them, consider using a virtual card that you can easily delete. Using a regular credit card might not be wise, as subscriptions can be difficult to cancel.
The customer service is appalling, and the website experience is frustrating. Most concerning, after canceling my subscription, I was charged an unauthorized payment two months later. When I finally reached out for assistance, they requested my cancellation email, which ironically, their platform never provided. It transformed into a subscription without any notification. There's also a lack of communication regarding delivery times. I am currently out nearly £80 without a refund for a service I neither requested nor received.
I highly recommend this service! The meals were delightful, fresh, and delivered on schedule. As someone who balances a busy workout routine with a full-time job, this service has been a game changer. It saves me time while maintaining quality. The portion sizes are just right, leaving me fully satisfied after each meal. I definitely recommend it to anyone seeking convenient, nutritious, and tasty meals!
I tried this service for two weeks and found the food decent, better than many meal prep options I've used before. However, the website and customer service are lacking; making changes to your meal plan is challenging. After struggling to cancel my subscriptions, I was charged three more times. I've been in contact with customer support via messaging, who assured me of refunds, but so far I've only received one of the three. I'm quite unhappy with the experience. Although the food was good, this has deterred me from trying again. If you want flexibility in your orders, I would recommend avoiding this service.
I emailed on 31 October 2024 to request the deletion of my information in accordance with my GDPR rights. They followed up twice and the founder even messaged me personally. This is a severe mishandling of my personal data, especially after I requested its deletion.
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