I’ve faced a technical issue with my online banking, preventing me from transferring funds or making payments. After two days of trying to resolve this, I’ve spent hours on hold with no response from online chat and no callbacks as promised. When I do manage to speak with someone, they acknowledge the issue but take no action. Their service is virtually non-existent, and contacting the branch is futile.
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Banco BPI SA is a Portugal-based financial institution engaged in the banking sector (the Bank). The Bank is a parent of the BPI Group. Banco BPI SA offers a range of financial services and products for corporate, institutional and individual customers...