These people run astra themes, which worked okay, i still had to get a ton of plugins to supplement their professional plan, which is fine, the reason I rate them low is once they process an automatic renewal, they will not process a refund. I get it that it is my fault, but why do you need to take money you are not earning, I have since cancelled the plan, the website is dead, but why not refund me the money. I was a paying customer and now you won't process a refund for services that were for a dead website. Sucks, and especially sucks right before Christmas. UPDATE: they did end up refunding me full amount of money after they saw this review. I don't think they updated their policy, but maybe they will. Merry Christmas Everyone, and thanks to Brainforce for being nice about it. I do appreciate it, but I am leaving the review up for a warning. Although I moved the stars from 1-3. Fair
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