braintap.com

1.6
1.6 Based on 18 reviews

...

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Michael Adams
Bad customer support and you can not fix your brain tap that costs a lot of money.

I loved using brain tap. After surgery and I was in a lot of pain I tried putting it on with one hand and broke the visor. The piece would of been cheap and easy to replace. Since I did not buy the unit from them, they would not support there product nor would they provide the piece that was broken to purchase. I forgot to cancel the subscription Today they charged me $260.00 for the next subscription and would not reimburse me. I have a broken unit and I paid for a useless subscription for a year. If you think the customer service left a good taste in my mouth, think again. Customer service and taking care of there customer is low on the list. They just want a lot of money for a cheap product that they don't really support themselves

1
Date of experience: Sep 18, 2025

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