braintap.com

1.6
1.6 Based on 18 reviews

...

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Selma S.
A very bad experience

A very bad experience. I purchased the app and headset after a friend recommended the product. I was unable to tolerate the flashing lights of the headset due to a nerve issue in my head and neck. I returned the headset after 10 minutes of use and two days. They charged a 15% restocking fee (over $100) and refused to refund the purchase of the app. “It’s their policy” they said. The customer service people are polite in their emails but they didn’t do squat. No customer service at all, just flowery emails.What a crappy company. DO NOT BUY ONE OF THESE!!!

1
Date of experience: May 25, 2024

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