Headset doesn't work and support doesn't work. Contacted them multiple times with 2 issues, but customer support doesn't answer emails or Contact Us form on their website. Then they don't have a 1-800 phone number, wish I noticed that before I purchased, but I didn't expect any trouble that can't be resolved via email.When I reached them by phone they insist on sending emails. And then they emailed me steps to troubleshoot that I already told them that I tried and they didn't work.Bought a headset and subscription from them. Headset doesn't work, have been trying to get someone to help me. Meanwhile the subscription is paid and ticking, and they get my money while I can't use it and have to play catch and wait with their customer service. Has been a week but still they haven't sent any kind of Order Confirmation or any kind of proof of purchase, but then require Me to send them proof of purchase or otherwise they won't deal with my issues because "this is their policy"
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