I ordered a headphone cable from the company. Although tracking shows it was delivered, I never received it. The delivery photo clearly shows a different location and person. The shipping label lacked my apartment number, leading to the mix-up. After multiple attempts to reach support with proof of delivery, they still refused to reship or refund the order, insisting the delivery was valid. This has been very frustrating. I had to file complaints with the carrier, my bank, and the platform. Based on my experience, I cannot recommend this seller.
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