I arrived first thing in the morning on 12/18/25 due to unexpected car trouble that occurred the night before. Despite having always gone to a nearby garage, I found that another service had taken over. They quickly diagnosed the issue as a broken safety recall part, which I later received notice about from the manufacturer just days after. My car, with only 36k miles but over 5 years old, was addressed with care. They explained the problem thoroughly and guided me on how to communicate with the service department. While I arranged for a tow truck, they kept me company for an hour and even provided a Lyft home, refusing to let me pay for it. I wasn't charged for anything that morning. I can't express enough how kind these individuals were. After a demanding work week and with the emotional weight of an upcoming family birthday, they transformed a stressful experience into a manageable one. Their compassion and generosity truly stand out.
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Since 1990, Brakes Plus has been providing customers with automotive maintenance that’s fast, thorough and completely transparent. Our full-service mechanical shops, offering brake service, oil changes and much more, are in the business of building real customer relationships while installing quality products with world-class service.
