We brought my son’s car in for a tune-up and were advised it needed spark plugs, belts, and oil leak repairs. We paid approximately $680 for those services. One week later, the check engine light returned. We paid an additional $100 diagnostic fee and were again told the vehicle needed spark plugs, belts, and oil leak repairs — the same items we had just paid for. After discussions with management, we were charged roughly another $500 under what was described as “warranty” work.
A month later, the check engine light came back on. At that point, we sought two independent evaluations without disclosing prior repairs. Both mechanics confirmed the spark plugs were still factory (had not been replaced), the belts needed replacement, and there is now a significant oil leak.
We have documentation, invoices, and third-party confirmations supporting this timeline. In total, we have spent nearly $2,000 and the original issues were never properly repaired.
We are sharing this experience so others can make an informed decision.
Claim your business profile now and gain access to all features and respond to customer reviews.
Since 1990, Brakes Plus has been providing customers with automotive maintenance that’s fast, thorough and completely transparent. Our full-service mechanical shops, offering brake service, oil changes and much more, are in the business of building real customer relationships while installing quality products with world-class service.
