The support team is great, and they are very responsive despite not having a phone number.I was getting replies to my follow up emails in under an hour which is pretty crazy. The chairs look nice, are easy to assemble, and are great value considering you get a 7 year warranty. I have the Ergonomic Chair Pro, and it's been great thus far in the roughly 3 weeks I've had it. My only wish is that the arms were narrower, but not all brands can pull off the Steelcase Leap arms. Maybe some of these other people just have expectations that are too high, but a same day response, and quick follow ups are more than enough for me. What more could you want?
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At Branch, we make it easy for people and teams to build a beautiful workspace where you can feel and work your best.
When it comes to high-quality office furniture, the issue is middlemen. Buying from traditional furniture dealers means navigating unclear pricing, complicated options, and markups up to 50%. There’s also no way for your office to adapt as your team grows: your furniture, your problem.
That’s why we founded Branch: to make it easy for people and teams to create inspiring offices. We sell direct, so our collection costs half as much as premium furniture of comparable quality, and design our products with your well-being and work day in mind.
If you're a team, we provide end-to-end service: space design, delivery, white glove installation, even the ability to trade in used furniture when you move or grow. We believe it’s a better approach to the way we work today.See more