Great fashion at great-value prices with swift delivery. Tiny quibble - if the courier company has been ‘unable to deliver’, which could be because of traffic delays, or staff shortage, give the customer that reason as part of the communication. Makes good customer service sense by eliminating any frustration. If the reason for ‘unable to deliver’ is because the entrance to an obviously-large business open Monday to Friday eight working hours on those days isn’t immediately obvious, please let the customer know that too so they might reply back with a helpful access hint.
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