The worst customer experience ever. I was expecting an item to be shipped. I called the customer service several times and each time they promised that they will take action and will monitor my order. Someone even told me that it is out for delivery and will be available the same day or early next day. The following day, since there is no update, I called the customer service again and now they are saying that she didn’t know where the parcel is and it needed to be investigated. This is so disappointing and frustrating since this was not the first time this happened.
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Brands For Less is the official franchisee of the German brand Tchibo. Each BFL and Tchibo outlet is designed and stocked to ensure customer satisfaction and happiness because of less price for branded items and for the hospitality.
