I purchased a black Tommy Jeans pair of trousers from Brand For Less.During the first wear, the fabric tore from the back side without any excessive force. The material behaves as if it is rotten or severely deteriorated. Wherever I touched or slightly pulled, the fabric continued to tear easily.This is clearly not a misuse issue or a size-related problem, but a serious fabric quality or manufacturing defect. A product from an international brand like Tommy Jeans is expected to meet basic durability standards, which this item clearly failed to meet.I contacted customer service, but unfortunately no solution was offered, and the issue was not resolved.I consider this product defective and unacceptable for sale, and I am requesting an appropriate resolution, such as a refund or replacement.
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Brands For Less is the official franchisee of the German brand Tchibo. Each BFL and Tchibo outlet is designed and stocked to ensure customer satisfaction and happiness because of less price for branded items and for the hospitality.
