My account has been compromised and this is now a serious security issue.
I have been trying to resolve this for over a day, and not only am I receiving copy-paste responses, but I am also being told that they cannot call me due to “technical issues.” There is no working phone support available.
This is completely unacceptable for a company handling customer data and payments. In a situation involving a hacked account, immediate human support is required — not chat scripts and excuses.
I have requested a call multiple times and have been ignored. If this is not urgently escalated and resolved, I will file a formal complaint with UAE consumer protection authorities.
This experience has been extremely stressful and unprofessional.
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Brands For Less is the official franchisee of the German brand Tchibo. Each BFL and Tchibo outlet is designed and stocked to ensure customer satisfaction and happiness because of less price for branded items and for the hospitality.
