Ordered three items, two pairs of boots, one pair of sandals. There really needs to be far better help regarding measurements when buying online - actual foot measurements and internal shoe measurements etc (like they offer on TEMU)...One of the pair of boots, in my usual size 6 (Fleet & Foster Morocco Twin Zip Ankle Boot Navy), were loose all around the foot and the ankle, even with a thick shearing sole added and thick socks, and I tried a special arch support sole too, I could get two fingers behind my heel - surely they have been labelled wrongly (note they were made in India), they would fit a size 7 easily. So, I contacted CS, this is the reply I got when I asked about returning them: "Thank you for contacting us at Brantano and thank you for your patience! Sizing can vary in different styles and brands . We don't do free returns sorry." So, they sell wrongly sized boots but I have to pay to return them. Wow, they care about their products and their customers. NOT. The other two products I bought are okay, not great, just average, really does put me off buying online. Lesson learned, stick to high street shops for footwear...
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