I bought a pair of Cotswold Boots (received beginning of January 2024) and one is already letting in water. I emailed the company with the order details and had the usual robotic reply of "we're experiencing a high volume ........blah blah blah". Having heard nothing in 48 hours, I have followed my email up but still no response. So no after sales service and I would not advise using this company. The boots were £60 ..........and have lasted two months.........I will escalate this but my advice is if you want customer service, don't use this site.
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