I placed an order on December 15th that was confirmed. It was marked as “Out for delivery” on the 26th, but I never got a tracking number. Now, over a month has passed, while their website claims shipping happens within 3-5 business days. The most frustrating part is their complete refusal to respond to emails or messages. I've already initiated a dispute with my bank, reported them to the relevant authorities, and flagged their social media accounts. If a business is going to operate, they need to prioritize their customers. Improvements are necessary.
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