This review is based on a single callout and the customer support I received concerning an error that led to the creation of two accounts, which was pointed out by the representative during my call. First, the technician arrived in just 20 minutes since it was around 3 AM and traffic was minimal. He efficiently diagnosed the issue and completed the repair in about 30 minutes. I reached out to the customer service team about the duplicate accounts. A representative named Chloe clarified that this occurred because one policy was acquired with one service, while the other was with a related company, which operates on a separate system. They were unaware of the overlapping coverage as the accounts were not linked. The second account was promptly canceled, and I received a full refund for it.
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Eversure Insurance® is a trading name of Eversure Limited, a specialist insurance intermediary established in 2008. Based in Guildford, Surrey, our friendly, trained staff are on hand during normal working hours to help you with any queries or policy amendments.
Our aim is to provide our customers with great service - if our customers are happy, so are we. With Eversure you can choose a policy and purchase online in under 5 minutes using our secure online payment system, and download your policy documents straight away.See more
