Same as other users - although thankfully I saw the reviews before it was too late. I did not sign up for a subscription; I only paid to get my test results. I looked in my iphone subscriptions and didn't have a subscription showing up there. I tried to log into the Breeze website but since you don't need a password to download the app (this is where they really mess you up), you cannot log into your account on the website. When I put in my email and click the "password reset" button, it NEVER sends you an email to reset your password. I had to use the CONTACT US feature which then finally someone did reply fairly quickly and provide me with a temporary password. From there I was finally able to go in and cancel my subscription after LITERALLY 7 screens you have to go through where the "cancel subscription" is INTENTIONALLY hidden, made smaller, etc and you have to keep clicking through several screens until you FINALLY get to the cancellation screen. I recommend keeping screenshots as I'm still not convinced that they won't charge me.Edit to add, after canned response from Breeze: 72% of the total reviews in here about Breeze say the same thing so you may want to evaluate your own practices and find out what you are doing wrong to make this many people think the same thing. 256 people have said the same thing but we are all the problem?
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At Breeze, we are committed to empowering individuals on their path to mental wellness. Our goal is to provide accessible, intuitive tools that nurture both cognitive and emotional well-being.
We harness the power of technology to enhance traditional mental health support, offering a safe and confidential space for personal growth and self-discovery.
