I ordered a pair of ladies ankle boots a half size larger than my normal size. The shoes are much too small and this is my response to the company when I requested a return and they sent me the conditions:"The package says 39, but the shoe is not marked in any way so there is no way for me to know that you shipped that size. The shoe is too small and not as big as the other size 7.5s that are in my closet, which is why I ordered a size 8 - just in case. I've read your ridiculous return policy and I meet the requirements, which are: returned within 7 days, original condition, original packaging, and proof of purchase. YOUR mis-information in your add resulted in my ordering your shoes, will NOW result in my having to pay a restocking fee, the cost of shipping, AND provide proof of purchase. Since YOU shipped the shoes to ME, and we are communicating by the email address on the original order, I fail to understand this requirement. Also - I have no idea if the shoes were on sale at the time, but if so, then I am not eligible. I am deeply regretting my decision to risk $45 for a purchase from your company and I will never make that mistake again. None of these return conditions were made clear at the time of purchase. Have a lovely day." To read the return policy go to beezily net pages refunds-returns
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