brevo.com

3.2
3.2 Based on 160 reviews

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have...

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Melissa B.
Major Disappointment!

The campaign halted right from the start due to a lackluster subscriber list, despite my list being fully verified. My account was suspended post-payment without completing the first campaign. They mislead with pricing, advertising a low annual fee for a program limited to just 300 emails, which isn’t disclosed until the order stage, resulting in a final cost that’s four times higher. Additionally, cancelling the subscription doesn’t allow for credit card removal unless authorized by the account owner, which is contradictory since I am the owner. The support team claims the card can only be removed after the subscription ends, meaning I must remember to log in later to prevent another charge.

1
Date of experience: Dec 02, 2025

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Business Details

  • Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.See more

  • email support@brevo.com
  • language https://www.brevo.com

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