brevo.com

3.2
3.2 Based on 160 reviews

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have...

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Iris Harris
Campaign halted right at the start due to poor subscriber list

The campaign was halted immediately because of an inadequate subscriber list, despite my own list being fully verified. My account was suspended after payment without completing the initial campaign. They manipulate pricing, presenting a low yearly fee for a program requiring only 300 emails in the database, a condition not disclosed until the order process. This results in a final cost that is quadrupled. Additionally, canceling the subscription makes it impossible to remove the credit card from the system. The support team claims that removal can only occur after the subscription concludes, leaving you at risk of forgetting to log in later and incurring an unwanted payment.

1
Date of experience: Dec 02, 2025

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Business Details

  • Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.See more

  • email support@brevo.com
  • language https://www.brevo.com

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